Terms and Services
Terms and Services
LOFCASE WEBSITE TERMS AND CONDITIONS
LofCase, through these terms, governs the use of the services offered on the lofcase.com website and provides its general conditions applicable to the use of the available products and services. By accessing and/or registering on our website, you automatically agree to our Terms and Conditions of Use. Please read the information below carefully, and if you have any questions, contact our support via email: support@lofcase.com.
1. REGISTRATION
To make purchases in our online store and use the services offered by LofCase, you need to complete a registration, which will only be confirmed after all fields are completed. You must fill out the form with accurate, precise, and truthful information, committing to update your personal data whenever there are changes. Registration on our site is completely free.
LofCase reserves the right, at its discretion, to refuse service, close accounts, remove or edit content, and cancel orders.
2. LOGIN AND PASSWORD
You will choose a login (email account) and a password, which will be used whenever you want to use the services offered by LofCase.
The access password is your sole responsibility and must be kept secure. LofCase is not responsible for its misuse, and customers are responsible for its safekeeping and confidentiality.
NOTE: If you have forgotten your password and have difficulty creating a new one, contact: support@lofcase.com for assistance.
3. PRIVACY POLICIES
Law 13,709/18, better known as the General Data Protection Law (LGPD), establishes rules for the processing of personal data by individuals and companies. This includes limits on collection, storage, use, and sharing of information.
We inform our customers that their personal data and payment information are safe. We use a robust and highly credible sales platform and the best payment intermediaries to ensure payment data security.
We are dedicated to producing the best products with our partners and providing a secure online shopping experience. The personal information stored helps us understand customer interests. Questions or suggestions about privacy standards should be directed to support@lofcase.com.
3.1. YOUR PRIVACY
LofCase collects, stores, and processes information to improve the shopping experience. This information also allows us to contact customers about products, services, and promotions. Words such as "site," "we," "our," and "us" refer to LofCase. Words like "you," "your," and similar expressions refer to customers or users. By using the website, you agree to this Privacy Policy.
3.2. COLLECTED DATA
When placing an order, the customer provides their information for LofCase registration. Required data includes name, email, tax ID, address, and credit/debit card numbers. Card data is encrypted and processed by the partner financial institution. LofCase uses this information to complete the order. Data may be stored after purchase to send order confirmations or delivery updates.
Registration is not mandatory for browsing; however, some features require registration, such as placing orders or accessing exclusive sections.
Product views are also logged to improve recommendations. Statistics on visitors and page access help improve the website, products, and services.
3.3. SOCIAL NETWORKS
Registered customers authorize contact through social networks, with the option to unsubscribe anytime. When using Facebook, WhatsApp, Instagram, Telegram, or other networks, we may use your identifying data to optimize your experience. All terms and policies of these partners are respected.
3.4. STATISTICS
Digital browsing data is collected to monitor customer preferences. Information like server peaks, browsing patterns, and visits per page is analyzed anonymously to improve the website and services. Pixel tags or tracking technologies may be used without personally identifying visitors.
3.5. TRANSMISSION OF INFORMATION TO THIRD PARTIES
LofCase does not transmit, rent, or sell your email or registration data. We do not share personal information with other companies, except for payment processing and logistics required for deliveries.
3.6. SECURITY
We have physical, electronic, and administrative security measures to protect payment and personal data. Internal policies prevent LofCase employees from accessing your information, ensuring your data remains secure.
3.7. EVOLUTION OF COMPANY POLICIES
LofCase may modify its policies to better serve customers. Check this policy frequently for updates.
Important: No employee is authorized to request card information as part of fraud verification. Contact support@lofcase.com for assistance.
4. COMMUNICATION
By registering, you agree to receive emails or messages regarding promotions and news. You can unsubscribe anytime via the "My Account" page under "Newsletter Subscription," or by the link provided in our emails.
5. COPYRIGHT
The site, including products, designs, layouts, photos, texts, and content, is the property of LofCase. It is forbidden to:
a) copy, distribute, or disclose materials without authorization;
b) send spam or unauthorized emails;
c) interfere with online operations;
d) commit fraud or conceal identity;
e) use the name "LofCase" without authorization.
6. PRODUCT DESCRIPTIONS
Product descriptions are as accurate as possible. If a purchased product differs from the description, contact support@lofcase.com. Returns are accepted within 7 days, unused and in perfect condition, following the Exchange and Returns Policy. Product images may vary in color. LofCase reserves the right to correct description or photo errors.
7. PRICES AND STOCK
Products have limited stock. Promotions are subject to availability. Prices and discounts may change without notice. Coupons are not valid in the OUTLET category and are not cumulative. Adding a product to the cart does not guarantee reservation or price; final price is confirmed at checkout.
8. PAYMENT METHODS
By registering, you accept prices and payment terms. Payments can be made by credit card or PayPal, subject to approval and validation. Additional documents may be requested.
9. INTELLECTUAL PROPERTY
LofCase products are protected by intellectual property laws. Unauthorized use of website content or products will be prosecuted. Misuse of the brand in business names, domains, or for misleading purposes violates LofCase rights. Legal action may be taken against violators.
10. LIMITATION OF LIABILITY
LofCase is not liable for indirect, incidental, special, or consequential damages, including loss of profits, revenue, or data. Total liability shall not exceed the amount paid by you.
11. APPLICABLE LAW AND JURISDICTION
These Terms are governed by the laws of the United States. You submit to the exclusive jurisdiction of courts in Florida for disputes arising from these Terms or your use of the LofCase website, products, or services.
12. FINAL PROVISIONS
If any provision is found unlawful, the rest remain valid. Failure to enforce a right does not constitute waiver. These Terms constitute the entire agreement between you and LofCase.
For more information, contact support@lofcase.com.
END OF TERMS AND CONDITIONS